In this modern era of consumer awareness, where service level is the essence of consumer satisfaction, UTMCs are commonly faced with the challenges of non-availability.

The non-availability maybe due to :-
  • The office hours for customer service counter
  • Lack of sales offices
  • Lack of up-to-date information for Consultants/ Distribution Channels






Leveraging on the high availability; round the clock and wide coverage of the Internet, we at XyLog have extanded our popular Unit Trust solution for back-office operation, Horizon, to eHorizon. eHorizon is a web-enabled front office solution for Unit Trust.

With the seamless extension to eHorizon, UTMCs are able to extend their suite of offerings to the consumer. UTMCs decides the offerings by choosing the desired modules.
 
XyLog Computer Systems Sdn Bhd
Unit B-13-15, 13th Floor
Block B Megan Avenue II
12 Jalan Yap Kwan Seng
50450 Kuala Lumpur
Malaysia.

Tel: +603 -2713 9888
Fax: +603 - 2713 9889
E-mail: xylog@xylog.com.my
Web: http://www.xylog.com.my

eInvestor allows for improved customer service by taking full advantage of the widespread availability of the Internet. UTMC can then opt to provide the following suite of services to Investors with Internet access:

  • Online request for change in Biodate or contact details.
  • Online views of Investors own portfolio
  • Online Transaction History
  • Online Statement printing.

 

 

XyLog is formed in June 1992 from the staff of the software development group of an international chartered accounting and consulting organisation. XyLog is a team of business application development specialist, involved in a variety of financial application development efforts.

Our company delivers information systems that support the management and operation of organisation. Our approach combines significant business process reengineering experience with client-server development techniques and tools.
eConsultant equips the constants with the latest information on their group structure and clientele. UTMC can opt to provide the following suite of services to consultants with Internet access:
  • Online request for change in Biodata or contact details.
  • Online tracking of sales & commission performance and KWSP disbursement.
  • Online view of their group structure performance.
  • Online view of their clientele and client's portfolio & transaction history
Via eXcess workspace, staff will be having the following functionality at their finger tips:-

  • Search and call up the Investor's portfolio and transaction history
  • Conduct account opening
  • Data entry of new Investment, Rdemption, Transfer and Switching applications
  • Online submission of branch-level application to Head Office
  • Verify status of online application sunmission
  • Online Investor's Statement Printing
eHorizon as a Web application enjoys the widest compatibility on the multi-platform users (recommended web browsers are Internet Explorer 6 or above, Netscape 7.2 or above, and Mozilla Firefox)

eHorizon is developed using leading edge tool, Microsoft Visual Studio.NET on Microsoft SQL Server and Oracle 9i.